Site Insurance Arranged

Compared to insuring a completed house, the various aspects of insuring a building plot, a static caravan and a house which is under construction are rather more complex. Most people are familiar with the distinction between Buildings Insurance and Contents Insurance, even if they are bought together from the same insurer, but once you start looking into the insurance you might need for a major renovation or new-build you realise that standard Buildings Insurance is itself a package of different types of cover – and then you need extra cover because of the structural nature of the works being performed,

It can be tempting to think that your building contractor’s insurance will cover you, and while they will certainly take on liability for particular types of claim their insurance will almost certainly not cover everything. The worst-case scenario is probably if the nearly-completed house has a fire which means it needs to be knocked-down and re-built – will the contractor’s insurance cover that?

From the minute you take ownership of a plot of land you run the risk of being sued because someone injures themselves on your land and claims it was your fault. That applies even if someone is trespassing, especially when the trespassers might be children who are less likely than adults to understand the risks from derelict structures and suchlike. You can cover such risks with Public Liability insurance which is included in normal Buildings Insurance and in Site Insurance (see below) but is also available by itself. In my case, since the old outbuildings were in a poor state of repair and since there was evidence of some trespassing on the site I took out a Public Liability policy through Versatile Insurance to cover the building plot before I started any building work. That was relatively cheap – of the order of £100 per year.

My next challenge was insuring the static caravan and its contents. The mainstream Buildings Insurance providers won’t even think about insuring anything that isn’t bricks and mortar so you need to deal with the more specialised insurers. Most of the static caravans and mobile homes in the country are situated on holiday caravan sites or dedicated mobile home parks, and so most of the insurance policies are based on such arrangements. If you’re installing a static caravan on a random building plot and on a temporary basis then – in my experience – it’s difficult to find anyone who will cover you. The best option I found was Mobile Homes Insurance Service with an annual premium of the order of £350 covering the caravan structure and contents but not including Public Liability for the wider site (so that needs to be covered separately). In order for this insurance to cover the risk of the caravan being blown over in a storm it needs to be securely tethered to a concrete slab.

Now the build is about to start I need some “proper” self-build site insurance – plus it’s a condition of my mortgage that I have a policy which names the mortgage lender as an interested party. In my experience this sort of insurance was easier to arrange than the separate Public Liability and Static Caravan cover since every self-build project will need something similar and the self-build magazines and shows provide plenty of information about several suppliers. All the policies I looked at could include cover for public liability and for site huts and other temporary buildings (including static caravans). The downside of this sort of all-in self-build insurance is it’s a lot more expensive than other types of insurance, because of the nature of the risks involved while the build is underway and because of the relatively high value of the finished property, so it’s best to limit the time for which this insurance needs to be effective. I chose a policy from Self Build Zone which runs for 12 months. Longer periods of cover are available but they’re more expensive on a pro rata basis.

Phone Line Down

Another casualty of the recent high winds was my landline telephone connection.

I was working in Reading on Wednesday when I got an automated “LINE DOWN” text message from my ISP saying my broadband line was down. (Kudos to Andrews & Arnold for their status monitoring and alerting service.) On previous occasions the connection has come back of its own accord, and a temporary power outage would cause the same symptoms, but after a couple of hours I hadn’t received the expected “LINE UP” message so I decided to investigate further.

Another good thing about A&A is that they offer a range of ‘self service’ facilities, including the option to initiate a line test, so I did that. The result text that comes back is straight out of the BT / OpenReach systems, so it’s a bit cryptic, but it seemed to indicate there was a cable fault somewhere:

WLR3Test WLR3_CIDT_Test hws044a001:340604105: Premature Termination
Further Diagnostics Required - raise Trouble Report with OR
ServiceLevel:1,
MainFaultLocation:DT,
FaultReportAdvised:C,
AppointmentRequired:N,
LineStability:,
NetworkStability:,
StabilityStatement:

(A&A do provide a handy Glossary of BT Fault Terms to help interpret what these codes mean.)

As reported previously I’ve been aware the overhead phone line runs through some trees along Aston Lane and it has previously been brought down, presumably by trees breaking the cable after being damaged by high winds or snow. As a result it wasn’t a complete surprise that a problem had occurred, though I would have expected it to happen during the worst of the storms rather than a couple of days later.

I decided to contact the A&A Support folks for confirmation that there was indeed a line fault. They ran a further test (turns out I could have done that myself too) which confirmed there was indeed a problem with the phone cable, that it was affecting other phone lines as well as mine and that a repair was planned to be completed by midnight on Friday. So far so good.

On Friday morning I got a call from A&A Support saying BT / OpenReach had actually taken a look at the damage and concluded they couldn’t fix it there and then but had to refer it to the ‘complex’ repair team who would have to install one or more replacement telegraph poles and then reinstate the cables. They predicted it would take a further week, i.e. not repaired until the following Friday. In the evening I took a walk up the lane with my camera to see if I could spot the problem (and any signs of a repair having been started) and sure enough there was a cable that I’m sure should have been connected between two poles which instead was dangling loose from the top of each of them.

Storm damaged telephone cable

Storm damaged telephone cable

To my untrained eye it’s not obvious why the poles need replacing – there are others further along the lane which are in much worse condition and leaning at quite an angle – but there’s certainly a cable problem, and if the pole in the photo needs to be replaced then there’s quite a bit of re-cabling required since there are other cables branching off rather than a simple in-out connection.

To cater for just such an eventuality I’d bought a PAYG Mobile Broadband SIM card for the ‘Three’ 3G network. These come with 1, 3 or 12 GB of data, last for 1, 3 or 12 months and stop working when either the data quota is exhausted or the time limit is reached. The clock doesn’t start ticking until they’re actually used for the first time so they can be kept unused until required. Of course, I could actually survive without Broadband for a week (assuming the problem does get fixed within a week) but it’s proving surprisingly annoying that my smartphone refuses to connect to the mobile data network when it can see what it thinks is a perfectly good WiFi connection – even though the WiFi connection can’t actually see the Internet. So, the workaround is:

  • Mobile Broadband SIM card inserted in Mobile Broadband USB ‘dongle’
  • USB dongle connected to my network router / firewall (that usually connects to the Wired Broadband modem)
  • Router / firewall reconfigured to connect to the Internet via a different network interface, and then everything else works as normal

In principle it would be possible to leave the Mobile Broadband dongle connected permanently and have the router / firewall switch over to use that automatically when it detects a fault with the Wired Broadband connection, but I can live with configuring it manually for now. (Some commercial-grade Broadband routers have USB sockets and auto-switching logic built in.)