Category Archives: Water Supply

Itron Water Meter Cyble M-Bus Adaptors for the Outbuildings

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For various reasons it proved difficult to set up the Cyble M-Bus adaptors for the two Itron water meters in the Outbuildings. (There are already three nearly-identical water meters with Cyble M-Bus adaptors in the House, which are working perfectly.)

The first challenge was sourcing the Cyble M-Bus reader heads. The original plan was for the building contractor’s plumber to source these along with the Itron Aquadis+ water meters (which is what happened last time, for the units in the House) but while the plumber had no issue obtaining the meters they struggled with the Cyble units and we all agreed I would source those myself, since I knew which specific ones I needed (and I assumed they would be easy enough to get hold of). The Cyble Pulse-Output reader heads are readily available but for some reason the M-Bus variants are more difficult to source. The best supplier for these in the UK seems to be MWA Technology, who list them on their website as Itron Cyble M-Bus For Aquadis and Woltex but MWA are not geared up to dealing with individual customers and while they were helpful they said they’d have to get their finance team to set me up with an Account – which sounded like a lot of work for both them and me. They suggested various distributors, some of which I’ve used before, but those just pointed me back at MWA. In the end I was successful in sourcing two of the Cyble M-Bus readers from metermarket.co.uk who happened to have a few in stock, though these days they specialise in Electricity meters rather than Water meters.

The second challenge was getting these to report meter readings via M-Bus. I knew I’d have to set the M-Bus addresses for each adaptor and I’d forgotten that these are supplied set to Primary Address 0 (for some reason I remembered them defaulting to Primary Address 1) and I wasn’t sure whether the RS-232 connection to the Relay PW20 M-Bus interface needed any sort of adaptor cable or not.

The PW20 is fitted with a Female DE-91 connector and the USB-to-RS-232 lead (with an FTDI interface chip) has a Male DE-9 connector – so that should all work fine but they both have fixing nuts which clash, preventing the plug from being inserted.

A minor annoyance – the electrical connectors will mate directly – except both sides have the nuts fitted

The nuts are rigidly fixed into the connector on the lead – and they secure the connector to the front of the PW20 (with further nuts inside the case which would be hard to re-attach.) Creative use of two Gender Change adaptors with the locknuts removed seems to work OK. (Ordinarily I use a different FTDI cable with a replacement DE-9 head, which has locking screws rather than locking nuts.)

After trying various cabling options and checking the default Primary Address I was able to program a unique Primary Address (and the meter serial number and initial meter reading) using the Actaris Cyble M-Bus Configuration Tool (CMCT) software. The devices then responded to the normal M-Bus polling code – but with ‘short’ responses, missing any meter readings. Comparing these responses to the ones from the ‘good’ meters in the House, the <Status>10</Status> is the only material difference in the <SlaveInformation> record (the meters in the House report <Status>00</Status>).

$ mbus-serial-request-data -b 2400 /dev/ttyUSB0 6
<?xml version="1.0" encoding="ISO-8859-1"?>
<MBusData>

    <SlaveInformation>
        <Id>22001387</Id>
        <Manufacturer>ACW</Manufacturer>
        <Version>20</Version>
        <ProductName>Itron CYBLE M-Bus 1.4</ProductName>
        <Medium>Water</Medium>
        <AccessNumber>20</AccessNumber>
        <Status>10</Status>
        <Signature>0000</Signature>
    </SlaveInformation>

    <DataRecord id="0">
        <Function>Manufacturer specific</Function>
        <Value>00 22 00 13 87 CF EA 03 07 01 12 03 0B</Value>
        <Timestamp>2026-01-24T13:02:29Z</Timestamp>
    </DataRecord>

</MBusData>

Initially I wondered whether the meters needed to ‘see’ a certain amount of water usage in order for a reading to be reported, but even running a couple of hundred litres through one of them didn’t change the response.

There aren’t many functions available in the CMCT software, but one of those is Reset alarms and running that did the trick, with the XML response changing to the expected:

$ mbus-serial-request-data -b 2400 /dev/ttyUSB0 6
<?xml version="1.0" encoding="ISO-8859-1"?>
<MBusData>

    <SlaveInformation>
        <Id>22001387</Id>
        <Manufacturer>ACW</Manufacturer>
        <Version>20</Version>
        <ProductName>Itron CYBLE M-Bus 1.4</ProductName>
        <Medium>Water</Medium>
        <AccessNumber>40</AccessNumber>
        <Status>00</Status>
        <Signature>0000</Signature>
    </SlaveInformation>

    <DataRecord id="0">
        <Function>Instantaneous value</Function>
        <StorageNumber>0</StorageNumber>
        <Unit>Fabrication number</Unit>
        <Value>22001387</Value>
        <Timestamp>2026-01-25T15:08:47Z</Timestamp>
    </DataRecord>

    <DataRecord id="1">
        <Function>Instantaneous value</Function>
        <StorageNumber>0</StorageNumber>
        <Unit>cust. ID</Unit>
        <Value>0Z        </Value>
        <Timestamp>2026-01-25T15:08:47Z</Timestamp>
    </DataRecord>

    <DataRecord id="2">
        <Function>Instantaneous value</Function>
        <StorageNumber>0</StorageNumber>
        <Unit>Time Point (time &amp; date)</Unit>
        <Value>2026-01-25T15:07:00</Value>
        <Timestamp>2026-01-25T15:08:47Z</Timestamp>
    </DataRecord>

    <DataRecord id="3">
        <Function>Instantaneous value</Function>
        <StorageNumber>0</StorageNumber>
        <Unit>bat. time</Unit>
        <Value>4010</Value>
        <Timestamp>2026-01-25T15:08:47Z</Timestamp>
    </DataRecord>

    <DataRecord id="4">
        <Function>Instantaneous value</Function>
        <StorageNumber>0</StorageNumber>
        <Unit>Volume (m m^3)</Unit>
        <Value>3515</Value>
        <Timestamp>2026-01-25T15:08:47Z</Timestamp>
    </DataRecord>

    <DataRecord id="5">
        <Function>Instantaneous value</Function>
        <StorageNumber>0</StorageNumber>
        <Unit>Volume (m m^3)</Unit>
        <Value>0</Value>
        <Timestamp>2026-01-25T15:08:47Z</Timestamp>
    </DataRecord>

    <DataRecord id="6">
        <Function>Instantaneous value</Function>
        <StorageNumber>1</StorageNumber>
        <Unit>Volume (m m^3)</Unit>
        <Value>0</Value>
        <Timestamp>2026-01-25T15:08:47Z</Timestamp>
    </DataRecord>

    <DataRecord id="7">
        <Function>Manufacturer specific</Function>
        <Value>1F 02 00</Value>
        <Timestamp>2026-01-25T15:08:47Z</Timestamp>
    </DataRecord>

</MBusData>

Another thing to note is that by default, the Volume Index in CMCT was formatted as NNNNNNN.N m3 whereas the physical display on the meter shows NNNNN.NNN m3 – and they need to match in order for the readings to be accurate. While it’s not possible to add three decimal places with 7 leading digits (i.e. NNNNNNN.NNN) it is possible to delete two of the leading digits in order to add three decimal places.

Finally, after having had issues with the Cyble reader heads getting dislodged in the past (resulting in them missing some updates from the meters) I wanted to pay more attention to fixing them more securely. I rather expected the new units to come with fixing screws, but they didn’t – but the one screw I had for the meters in the House fitted fine. That’s an M4 x 25mm Cheese Head machine screw, made of Nylon. Note it’s necessary to destructively ‘unscrew’ a plastic piece covering the brass insert that the screw engages with. On the newer meters this projects roughly 5mm above the surface and prevents the Cyble adaptor being fitted until it is removed, whereas on the older meters it’s recessed below the surface and only prevents the screw from being inserted. The removal of this plastic piece is cryptically shown at W2 ‘B’ in the Installation Instructions (attached below).

CYBLE M-BUS ig ML webDownload
  1. Sometimes mistakenly called a DB-9 – but the ‘B’-size connector shell is generally only used with 25-pin connectors ↩︎

Rainwater Pipework Labelling

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One risk with having two separate water pipework systems in a building, where one set of pipes carries Drinking Water supplied from the mains and the other set carries Rain Water, is that it’s important to ensure the right pipe is connected to the right appliances – especially when new connections are being added some time after the original pipework was installed. Accidentally connecting to the wrong pipe won’t be obvious since both pipes carry cold water, but Rain Water is not safe to drink (and must not be allowed into the water supply network).

In the Outbuildings (as opposed to the House) it helps that the pipework is exposed so it’s not too difficult to trace the pipes, but the regulations rightly specify that the rainwater pipework needs to be clearly labelled at suitable intervals.

It seemed sensible to label both sets of pipes, for extra clarity, and to follow the BS1710:2014 guidance for the label colour scheme. This uses Green as the background colour (to indicate a Water pipe) then various other coloured band(s) to indicate the type of water and the source. RM Labels offer a nice range of pipe labels and valve tags and I settled on:

  • For the Drinking Water pipes, their Drinking Water Pipe Marker PMW32a which has a Blue band, indicating “Potable water derived from the public water supply”
  • For the Rain Water pipes, their Rain Water Pipe Marker PMW59a which has a Grey band (to indicate a source other than the public water supply) and a Black stripe (to indicate the water is non-potable).

While it is of course necessary to follow the label colour standards and professional plumbers should be familiar with the colour codes, I’m not sure who else would know what the Grey, Black and Blue bands mean – but the text makes the pipe contents clear too.

“Rain Water” and “Drinking Water” pipe labels attached to insulated 22mm copper water pipes

One minor problem is that these labels don’t stick very well to polythene pipe insulation – especially in cold and damp conditions – so I opted to over-wrap the labels with the sort of clear sticky film intended for wrapping paperback textbooks (visible as a shiny band in the photo). That film is cut long enough to wrap over onto itself, which should help it stay in place.

(An alternative would have been to use slightly different labels that are supplied on a roll and which wrap all around the pipe by themselves, e.g. Drinking Water Pipe Banding for Potable Water from Public Water Supply – Self-adhesive – PB001PWPWS and its equivalent for Rain Water.)